Frequently Asked Questions
Everything you need to know about your Cashion Rods experience, from shipping to style.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide.' We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' via Klarna and Afterpay.
Are your materials sustainably sourced?
At Cashion Rods, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Can I track my package after it has shipped?
Yes. Once your order is processed, you will receive an email confirmation with a tracking number and a link to follow your package's journey in real-time.